Partnering with a New US Discount Retailer: Launching Retail Expansion from Initial Order

An owner of an outlet retail store in the US left a message on our website expressing interest in reselling panels.

The customer was undecided about the colors and quantity, repeatedly mentioning that as an outlet store owner, they were more concerned with the profit margin these panels could generate and the speed at which they could receive the goods and start selling.

Based on our past sales experience, we recommended a trial order of one pallet, a free mix of four best-selling colors, to reduce their trial selling costs.

The customer arranged their own logistics to pick up the goods from our US warehouse, but accidentally placed the wrong shipping date. We contacted our staff to expedite the process and ensured the pallet size was kept to 95 inches in length, saving the customer on shipping costs and ensuring the driver picked up the goods on time.

We continuously monitored the logistics, and the customer followed up on the shipment status immediately upon receipt. Their feedback was very positive, and they are now preparing to order other colors from China.

Our service highlights: 24 hour quick response, customized solutions tailored to client needs, delivering an excellent purchasing experience.

If you have any requirement, you can contact me anytime. Yara Guo- Rooaoo!